1. Introduction

At Softminal, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details you provide through our contact forms or when engaging our services
• Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, and device information
• Cookies & Tracking: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To respond to your inquiries and communicate with you
• To process transactions and send related information
• To improve our website, products, and services
• To send promotional communications (with your consent)
• To comply with legal obligations

4. Data Sharing & Third Parties

We do not sell your personal information. We may share your data with trusted third parties only in the following circumstances:

• Service Providers: Third-party vendors who assist us in operating our website, processing payments, or delivering services (e.g., Paddle for payment processing)
• Legal Requirements: When required by law or to protect our rights, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict the processing of your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

8. Cookies

Our website uses cookies to improve your experience. Cookies are small text files stored on your device that help us analyze web traffic and customize content. You can choose to accept or decline cookies through your browser settings. Disabling cookies may affect some features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

• Email: king@gmail.com
• Phone: 01254810125
• Address: Zindabazar, Sylhet, Bangladesh