1. Introduction

Welcome to Softminal. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

2. Services

Softminal provides software development services including web development, mobile application development, and enterprise solutions. The specific scope, deliverables, and timelines for any project will be outlined in a separate agreement or proposal provided to each client.

3. Intellectual Property

All content on this website, including text, graphics, logos, icons, images, and software, is the property of Softminal and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.

4. User Responsibilities

When using our website or services, you agree to:

• Provide accurate and complete information
• Use our services only for lawful purposes
• Not attempt to gain unauthorized access to our systems or networks
• Not use our website in any way that could damage or impair its availability

5. Payment Terms

Payment terms for our services will be outlined in individual project agreements. Unless otherwise agreed, invoices are due within the timeframe specified in the project proposal. Late payments may incur additional charges as outlined in the respective agreement.

6. Refund Policy

We offer a 14-day refund policy for our digital products. You have the right to cancel your order within 14 days from the day after the completion of the transaction, without providing any reason.

To request a refund, please contact us using the details provided below. Refunds will be processed without undue delay and no later than 14 days after we are informed of your cancellation decision. The reimbursement will be made using the same payment method as the original transaction, with no additional fees charged to you.

The right to a refund does not apply in the following cases:

• Digital content that you have already started to download, stream, or otherwise access
• Products or services from which you have already benefited
• Subscription renewals — the right to cancel applies only to the initial subscription purchase, not upon each automatic renewal

Refunds may be refused if there is evidence of fraud, refund abuse, or manipulative behavior. All refund requests are reviewed on a case-by-case basis.

7. Limitation of Liability

To the fullest extent permitted by law, Softminal shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

8. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of a project. This obligation survives the termination of any agreement between the parties.

9. Termination

We reserve the right to terminate or suspend access to our services at our discretion, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Sylhet, Bangladesh.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of our website after any changes constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

• Email: king@gmail.com
• Phone: 01254810125
• Address: Zindabazar, Sylhet, Bangladesh